Magical Casino Terms & Conditions

1 Eligibility & Consent

These Terms and Conditions ("Terms") of magical casino constitute a legally binding agreement between you ("User") and magical casino. By using our website, creating an account, or accessing any of our services, you agree to be bound by these Terms.

To use magical casino's services, you must:

• You must be at least 18 years of age
• You must reside in a country where online gaming is legally permitted
• You must operate the account in your own name and for your own use
• You must confirm that you are of sound mind and choosing to play of your own free will

Our Privacy Policy and Responsible Gaming guidelines are incorporated into these Terms and apply equally.

2 Account Registration

To register with magical casino, you must provide accurate and complete information. magical casino reserves the right to close any account found to have been created using false or incorrect details.

• Each individual may register only one account. Opening multiple accounts is strictly prohibited.
• You are responsible for keeping your account password confidential. Never share your password with anyone.
• If you notice any unauthorized access to your account, contact magical casino support immediately.
• Transferring or selling your account is strictly prohibited.
• The email address and phone number provided at registration must remain active.

3 Identity Verification (KYC)

Magical casino complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. You may be required to verify your identity before making a withdrawal or when transactions exceed a specified amount.

Documents required for verification:

• Scanned copy of National ID (NID) or passport
• Utility bill or bank statement as proof of address (issued within the last 3 months)
• Proof of payment method (e.g., screenshot of mobile banking account)

Withdrawals will be put on hold until KYC verification is complete. magical casino may request additional documents if needed.

4 Deposits & Payments

Magical casino supports a variety of payment methods. Please keep the following in mind before making a deposit:

• Minimum deposit: ৳500
• Maximum deposit limits apply depending on the payment method
• Deposits are usually credited to your account instantly
• Deposits must be made using only your own payment method
• Third-party deposits are not accepted

5 Withdrawal Policy

The following rules apply when withdrawing winnings from magical casino:

• Minimum withdrawal: ৳500
• Maximum daily withdrawal via mobile banking: ৳1,00,000
• Withdrawals are typically processed within 15 minutes to 24 hours
• Withdrawals will only be processed to the same payment method used for the deposit
• Withdrawals will be held until KYC verification is complete
• If an active bonus is in place, withdrawals will be processed once the applicable wagering requirements have been met

Magical casino may request additional information to verify a withdrawal. In cases of suspected fraud or suspicious activity, withdrawals may be temporarily placed on hold.

6 Bonuses & Promotions

Magical casino offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, detailed on the promotions page. General bonus policy:

• Bonuses are subject to the specific terms of the relevant promotion
• Bonus funds cannot be withdrawn before wagering requirements are met
• Typically, you must wager 10x to 30x the bonus amount (varies by bonus)
• A user may not claim the same bonus more than once
• Wagering requirements must be completed before the bonus expires
• Magical casino reserves the right to modify or cancel any bonus offer

7 Gaming Rules

All games at magical casino are powered by third-party software providers and independently audited. For gaming:

• All game outcomes are determined by a Random Number Generator (RNG)
• Each game has its own rules and Return to Player (RTP) rate
• If a game is interrupted due to a technical issue, magical casino reserves the right to void the bet and issue a refund
• Winnings resulting from software errors or bugs are not guaranteed to be paid out
• In Sports Betting, bets placed after the result has been announced will not be accepted for live betting

8 Prohibited Activities

The following activities are strictly prohibited at magical casino and may result in account closure and forfeiture of funds:

• Operating multiple accounts
• Abusing or fraudulently exploiting the bonus system
• Participation in money laundering or illegal activities
• Attempting to hack or manipulate game software
• Cheating or defrauding other players
• Use of false identity or fraudulent documents
• Using automated bots or scripts
• Filing a chargeback or fraudulent dispute

9 Account Closure & Suspension

Magical casino reserves the right to temporarily suspend or permanently close your account under the following circumstances:

• Upon violation of terms
• When fraud or suspicious activity is detected
• If KYC verification is not completed
• When accessed from a restricted country
• At your own request (self-exclusion)

You may also contact support at any time to request the closure or temporary suspension of your own account.

10 Responsible Gaming

Magical casino places the highest priority on Responsible Gaming. We want every player to enjoy their experience within safe and healthy limits.

• Magical casino's services are strictly prohibited for anyone under the age of 18
• You can set your own deposit, bet, and loss limits
• You can take a "cooling-off" break for a set period of time
• To self-exclude, contact support — options range from 6 months up to 5 years

For more details, visit our Responsible Gaming View page.

11 Privacy & Data Protection

Magical casino is committed to protecting your personal information. Our Privacy Policy provides full details on how we collect, store, and use your data.

• Your data will never be sold to third parties
• Information may be disclosed in response to lawful requests from law enforcement agencies
• You may request deletion of your data (subject to certain legal obligations)

For full details, visit our Privacy Policy Read.

12 Dispute Resolution

If you have a dispute or complaint, please contact the magical casino support team in the first instance. We aim to resolve most issues within 48 hours.

• Contact support: support@magicalcasino.im
• Get instant help via live chat
• If a complaint is not resolved within 30 days, you have the option to escalate the matter to an independent mediator

In the event of any dispute regarding game outcomes, magical casino's server logs shall serve as the final and conclusive evidence.

13 Changes to Terms

Magical casino reserves the right to update these Terms and Conditions at any time. When changes are made:

• Advance notice will be given for any significant changes
• Continued use of the site after any changes will be considered acceptance of the updated Terms
• The date of the latest update will be shown at the top of this page

If you have any questions about these terms, please get in touch with our support team.